Terms and Conditions

Deposit Policy

  • Upon booking/scheduling treatments 50% is to be made with the remaining half due on the last day of treatment.

Cancellation Policy

  • If cancelling PK 1 week ahead of time, client will receive a full refund

  • If you cancel within 1 week of your scheduled arrival, your deposit is forfeited in compliance with Surya Spa policy.

  • Once a series has begun refunds are only possible for medical emergencies

No Refund ( Within 24 Hours Notice)

Consultations

  • If you cancel 24 hours before your scheduled arrival, your payment is forfeited in compliance with Surya Spa policy. We will be happy to help find a new date and time for you to come in.

Treatments

  • 100% of your deposit plus the remaining balance of the total fee for the day will be forfeited.

No Show Policy

  • 100% of your deposit plus the remaining balance of the total fee for the day will be forfeited.

Meals

  • Unless explicitly stated that you will not be taking your dinner to go anymore we will charge for food. We need 24 hours notice so no food goes to waste.